OUR SATISFACTION GUARANTEE
We have been selling bicycles and cycling equipment in Madison for over 30 years. During that time we have served thousands of cyclists, from world class professionals to little tykes on their first bike with training wheels. We have built our business by making every effort to give the best customer service we possibly can. We believe that most of the time we do a great job, but there may be instances we don’t deliver the highest level of customer satisfaction with our products or our services—after all, we’re only human.
We will never make excuses for our lapse--we will make it right.
If we ever fail to provide you with the very best product or service please tell us and we will do what it takes to make it right. You have my personal guarantee of 100% satisfaction with every purchase at Budget Bicycle Center. Please email me, or call at 608-251-8413 if our products, services or staff don’t meet your expectations. We welcome your feedback and promise to do everything possible to make your visit to Budget Bicycle Center a great one.
Budget Bicycle Center of Madison guarantees that every bike we sell will fit you perfectly. If you feel for any reason that your new bike does not feel right, bring it back within the first 30 days and we will gladly refit you for free.