Budget Bicycle Ctr Customer Service
For questions, comments, or general information regarding online purchases, please contact us by phone at 1 (608) 286-9111 during business hours or email us at firstname.lastname@example.org. Retail store inquiries see here.
- Shipping & Delivery
For shipments to Wisconsin, we are required by law to collect sales tax. WI sales tax is 5.5%.Basic shipping
For Continental US, Via UPS Ground or USPS Priority, allow up to 10 business days. Budgetbicyclectr.com reserves the right to ship out packages using either UPS or USPS Priority. Shipping carrier decisions depend on weight restrictions and also locations/PO boxes. We do ship to APO's and also PO Boxes. Shipping to the areas outside the continental US will take more time.Overnight Shipping
Overnight Delivery is available. If speedier delivery is desired, please contact us by phone during business hours at (608) 286-9111. Orders for in stock items are shipped within 2 business days. No Saturday deliveries guarenteed unless we are contacted prior to shipping. Separate charges apply to overweight items like bicycles. General flat rate to the continental US for bicycles is $150 per bicycle unless otherwise noted.International Orders
All website prices are in U.S. currency. Shipping & handling for all International Orders varies. Please contact Budget Bicycle Shipping by phone at 1-(608) 286-9111 or by email at email@example.com for more information or questions. All bicycles and oversized items will be shipped by United States Postal Service. Please contact Budget Bicycle Shipping by phone at 1 (608) 286-9111 or by email at firstname.lastname@example.org for more information or questions.Tracking Shipments
Tracking information will be emailed to you with confirmation of shipping. Please contact Budget Bicycle Center Shipping by phone at 1 (608) 286-9111 or by email at email@example.com for more information or questions. Track your packages by loggin into your account, then select your order. You will see a link to track your package in the bottom section of the page. If you made an online purchase as a guest, follow this link to track the shipment of your UPS package.
- Privacy & Security
- Returns & Replacements
All returns must have a return authorization before we accept them. All items must be returned in the same condition as sold. Refund will be given for the purchase amount minus the shipping costs for items in original condition. Refund will be issued once item is received. Items shipped in orig. packaging must be returned in original condition or refund will be discounted 50%. Clothing is NOT returnable. New Old Stock Items returned as used/marred will be refunded 15%. Refunds will be given in the same type as they were received. Please contact Budget Bicycle Center by phone at 1 (608) 286-9111 or email firstname.lastname@example.org for a Return authorization.
- Ordering & Alternate Payments
Orders may be placed via email at email@example.com or by phone at (608) 286-9111.
- Payment & Pricing
All prices are in U.S. Currency.
Other than Paypal, we accept Visa, Mastercard, American Express, Discover, Postal Money orders, checks, and cash. Cash in store only.
Contact us by phone at 1 (608) 286-9111 or by email at firstname.lastname@example.org for more information or questions regarding alternate payments.
Our mailing address for alternate payments is:
Budget Bicycle Center
Attn: Website sales
8 North Charter St
Madison, WI 53715
- Tax Rates
We are required by law to charge sales tax for all shipments to Wisconsin. Wisconsin sales tax is 5.5%.
- Updating Account Information
- You may edit your account information by visiting your account page. If you have any issues updating your account information, you may contact us by phone at 1 (608) 286-9111 or by email at email@example.com.
Last revised: September 30, 2009